5 Ways to Prepare Your Business for International Customers

March 11, 2022

5 Ways to Prepare Your Business for International Customers

In today’s world, the marketplace is simply much bigger and this is thanks to the internet. While businesses use to be only limited to selling their products or services to just locals, this no longer needs to be the case. You can start selling outside of your city, region, and even your country! While some customers may be a bit further away, you should always try to stay open to welcoming international customers.

They’re going to be the ones to help you out in expanding your business further than you ever hope it to be. So how can you begin attracting international customers? How can you let them know you’re welcoming them? These are some helpful tips for you.

1. Make Sure Your Company has a Mobile-Friendly Website

In the modern world, people are using their smartphones more than ever. This is why it is important for companies to have a website that is mobile-friendly. It will give their customers the best experience and keep them coming back for more.

A mobile-friendly website has features like a responsive design, which means that it will adjust to any screen size automatically and minimize scrolling so that users can find what they are looking for quickly and easily. They also typically have large tap targets and navigation buttons that are easy to use on touchscreen devices. But it shouldn’t stop there, why not look into a translation agency like het-vertaalbureau.com to help you out by offering multiple languages for your website?

2. Offer Global Shipping Options or Ship Internationally

Offering global shipping options for your customers is one of the best things you can do to increase sales. But, it’s not always easy to find a reliable and affordable international shipping company. Letting international customers know that you’re willing to cater to them speaks volumes about you and your business. Plus, this helps you with standing out from the crowd.

3. Consider the Impact of Different Currencies on Your Business

Currency fluctuations can have a significant impact on the profitability of your business. It is important to understand how and when these fluctuations occur. While it can be great to offer multiple currencies, you may be better off having the currency switched. Payment options such as PayPal can do that for you.

4. Get Your Chatbot Ready & Learn More About Chatbots in General

Chatbots are the new way of communication. They are a great way to interact with customers, partners, and employees. Chatbots can be used for customer service, to provide information about products or services, or even as a marketing tool. Not to mention that this is a subtle way to give good customer service even when you’re not available.

5. Get Ready to Handle International Travel Phone Calls & Texts

Depending on what your business is, you may need to have calls and texts with international clients. Most cellular clients are going to charge large amounts for this so it may be best to look into alternatives. If they need to call you or you’re needing to have a phone number on your website, why not have WhatsApp be the option for these calls and texts? It can save you so much money.

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