As a firm slowly growing out of a humble stature, it can sometimes feel as though our ‘in group’ of staff have become too accustomed in their ways. This is apparent when trying to hire new staff to join the team. Of course, there’s no problem with a team seeming like a family, or for your company to have pride in its staff culture.
However, it can sometimes be that for effective working and for an excellent means in which to onboard new staff as they come in, a lack of training development, or teaching them the particular jargon of your enterprise, or in helping them learn new habits and shed the old, you need to take a direct and deliberate approach to ensure this is the case.
Simply hoping that this will happen is not good enough. This can be made even worse by a team that fails to welcome new recruits in order to help them out, as this can seem impenetrable for new hires, and that may ultimately leave them feeling dissatisfied in their work.
Thankfully, there are ways around this, and you may find use in that advice as follows:
Welcome your staff to your office. Give them the tour. Introduce them to your staff. Give them a locker space. Show them where they can store their food. Show them how your coffee machine works, or where the HR office is, or where they are expected to park. The more you can soothe all of this potential for confusion and help them feel at home and welcome in the space, the better.
Utilize sane systems within your business, such as managed IT services offered by SunDogIT.com, as not only are their cloud compliance and cybersecurity offerings cohesive and comprehensive, but very easy to deal with. This also goes for the library of software options that you use, as industry-standard progress should be relatively standard between many firms of the same type. If it differs, ensure that staff know how and why this matters, and what approach they should take. This can be further aided by:
Ensuring that your staff are regularly trained, and new recruits are brought up to speed, is important. Even for the little things. You may have purchased a new printer expected to carry out more tasks than your prior model, but you shouldn’t just expect staff to use it all without question. If you have a new process to unveil, or a new standard to adopt, or changes in your industry to follow, ensure staff are as up to speed as you are. You simply cannot factor in room for ignorance or incompetence in your team, and that is largely up to you as a business leader, measuring progress as appropriate each and every time.
With this advice, we hope you can forever effectively train staff in your systemic approach.