Is Outsourcing Facility Management Good For Your Business?

Last Updated: 

April 12, 2024

You should think about outsourcing if facilities management (FM) is important to your company. Even while smaller companies are inclined to rely on in-house teams to meet their facilities management needs, the majority of them struggle to consistently produce excellent results.

To support key processes and give your staff a secure, comfortable, and safe workspace, FM is crucial. FM is particularly more important if your business involves external sites that need constant upkeep.

FM's scope differs greatly between businesses and industry sectors. There is, however, a significant overlap. FM comprises tasks including upkeep of the building's structure, environmental services, health and safety, cleaning, and more.

The primary goal of FM is to make it possible for a company to regularly accomplish operational goals and service level agreements with clients. It's also essential in the commercial sector to make sure workspaces are as cosy and secure as possible for employees. Productivity is increased by a well-kept base of operations and a better working environment.

Continue reading for a deeper look into FM and why you might consider converting to an outsourced approach.

Key Takeaways on Outsourcing Your Facilities Management:

  1. Time and Resource Efficiency: Outsourcing can save significant time and resources, allowing your business to focus on core activities.
  2. Cost Reduction: Eliminates the need for full-time staff and associated expenses for maintenance roles.
  3. Risk Management: Outsourced facility management can reduce liability issues by managing and mitigating risks efficiently.
  4. Quality Assurance: Ensures high-quality maintenance work, enhancing overall operational quality.
  5. Enhanced Security: Improves site security through professional management of security systems.
  6. Performance Monitoring: Facilitates better tracking of key performance indicators to ensure service quality.
  7. Workflow Optimisation: Streamlines operations by reducing the need for internal management of facilities tasks.
  8. Flexibility: Offers adaptability to changing business needs and schedules.
  9. Supports Business Growth: Frees up internal resources to focus on expansion and development initiatives.
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What Exactly Is Facilities Management?

Facilities management, put simply, is the upkeep of a business's property and machinery. Daily maintenance of security and safety systems, services provided by a North Shore electrician, facility cleaning, and other activities are just a few examples. Facility Management is a handy way to have the likes of a plumber or electrician on hand.

Outsourced FM can be seen as a support service that makes sure your operational objectives are continuously accomplished and that service-level agreements are honoured.

Why Should I Bother To Outsource?

There are several advantages to outsourcing maintenance, including saving time and money that could be better used in other areas of your company. Nine of the most important justifications for outsourcing are listed below:

1. Use your time more wisely

To save time, many businesses outsource. It's unlikely that you will be able to finish all the tasks on a typical property care schedule if your business is young or dealing with a lack of resources.

If you choose an outsourcing strategy, you can always fulfil the needs for property upkeep. You can be confident that you'll always have enough manpower to keep up with all maintenance duties without having to rely entirely on your in-house teams.

2. Lower Costs

The difficult task of hiring is eliminated through outsourcing. Additionally, since you won't need their services consistently, you don't need to pay for their ongoing salaries. You also won't have to spend extra money on tools and resources to fulfil your maintenance duties.

3. Address Liability Issues

Using a third-party facilities manager is an excellent idea if you're concerned about risk and liability. A facilities manager will promptly take control of the situation if there is an accident or fire. In the event of an incident on company property, a designated manager will ascertain without delay that all personnel are secure and present. This reduces the possibility of bodily harm and expensive property damage. Outsourcing property upkeep makes your life easier if you're concerned about staying on top of liability risks.

4. Belief in quality control

Increasing confidence in quality assurance is one of the key benefits of using a facility's services. All repairs and upkeep tasks will be promptly handled by a third-party staff, who consistently produces excellent outcomes. You may anticipate consistent delivery because a facilities manager will guarantee that any work done by hired subcontractors is done to a high standard.

5. Better Site Security

You can feel at ease about quality control by contracting out facility management duties to a third party. When it comes to things like security systems, this is especially helpful. A committed maintenance team will guarantee that systems operate consistently as they should. Your systems will work as efficiently as possible, and any necessary repairs will be carried out right away to keep your property as secure as possible.

6. KPI Tracking Streamlined

Every organisation needs to use key performance indicators (KPIs) as a monitoring metric. By monitoring KPIs, you can make sure that your goals are constantly met. You may track performance and provide thorough reports using KPIs for maintenance teams. These enable you to improve service level agreements with clients and customers by instantly identifying the scope for refinement.

7. Organised Workflow

Your daily operations will operate much more smoothly if you outsource your maintenance responsibilities. You won't have to commit to looking for the most up-to-date tools and equipment to complete tasks if you don't have to rely on internal teams. Without your involvement, new working procedures that boost efficiency will also be put into place. These advantages are considerably more important if you're working with a full-service management company.

8. A Flexible Strategy

Flexibility is crucial when it comes to managing facilities and sites. When you opt to outsource, you gain access to a high degree of flexibility that can be modified to meet your specific demands and evolving specifications. With an outsourced strategy, the effects of a hectic schedule are reduced because you are not tied to particular times and days. To make sure you're just using the resources you need, you can also narrow down your service option. This boosts productivity and reduces wasteful spending.

9. Encourage business expansion initiatives

A facilities management strategy that is outsourced will free up resources that are better used elsewhere. These unlimited resources can assist you in reaching your objectives if you're keen to grow your business. Your clientele will expand along with your reputation.

Work Smarter, Not Harder!

Some business owners want to control every aspect of their business and this leads to taking the eye of some areas to focus on others. But what does this lead to? Mistakes! Therefore, outsourcing some jobs should be a consideration for all businesses.

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