Top 5 Business Processes You Can Outsource to Save Time and Money

Last Updated: 

May 2, 2023

Top 5 Business Processes You Can Outsource to Save Time and Money

No one likes to waste time on something they could avoid. And absolutely no one wants to waste money while wasting time.

As a business owner, there are so many things you're probably handling that are taking your time and money. Maybe you didn't know you could save money and time if someone did it for you. You probably thought it was best you handled them yourself.

Well, that's why you're here today. This article highlights 5 business tasks you could outsource to save time and money.

Key Takeaways on Business Processes You Can Outsource:

  1. Administrative Tasks: Outsourcing repetitive tasks such as scheduling, content writing, and social media management to a virtual assistant can save both time and money, allowing you to focus on improving your products or services.
  2. Customer Service: High volume businesses can benefit from outsourcing customer service to call center agents. This ensures customers receive quality service and reduces the risk of losing customers due to poor handling of inquiries.
  3. Check Writing: By outsourcing check writing, businesses can save on costs associated with staff, check printers, postage machines, and other supplies. A third-party service provider can handle the printing and mailing at a lower cost than processing in-house.
  4. Logistics: Small eCommerce businesses can outsource product delivery to logistics companies to save time and money. These third-party providers already have the necessary equipment and offer their services at a fraction of the cost compared to in-house processing.
  5. Information Technology: Managed IT services can boost business efficiency while reducing costs associated with equipment and monthly salaries for in-house IT staff. This also reduces the risk of costly system malfunctions or breaches.
  6. Further Outsourcing Opportunities: Digital marketing, accounting, and human resources are other areas that can be effectively outsourced for increased business efficiency.

Outsourcing these tasks can lead to improved business efficiency, saving both time and money.

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1. Administrative tasks

Do you spend time scheduling appointments, writing your content, and managing your social media? If you're handling these repetitive tasks, chances are you feel worn out after the day and can't find the time to focus on other high-value business areas.

By handing over repetitive administrative tasks to a virtual assistant, you'll be able to focus on the bigger picture: improving your product or services. Virtual assistants charge affordable rates around $30-$75, so you'll be saving more money than when you hire a personal assistant. You can read more about the real cost of hiring an assistant to see how this fits your budget.

2. Customer service

For businesses that deal with high volume calls, it's better to outsource customer service to a call center agent.


A customer experience is the backbone of any business. If you squeeze time to answer calls (because that's not your actual task), you might get infuriated by annoying customer queries. You may not answer them properly, and that's detrimental to your business. Call center agents specialise in answering customer queries, so you can be sure of keeping customers happy and loyal instead of losing them (and money).

3. Check writing

If you're a business dealing with several vendors daily, you're probably writing and mailing numerous checks.

While this detracts valuable time, it costs you money on staff, check printer, postage machine, toner, etc. Leveraging outsourced check writing can be the ideal solution as you no longer have to worry about any of that.

The third-party service provider customises your check and handles the printing and mailing at less than the cost of processing it all in-house.

4. Logistics

If you're a small eCommerce business, product delivery probably tops your list of most time-draining tasks. You have to manage your delivery personnel, handle inventory and shipping addresses, package shipment, process them, etc.

By outsourcing your shipping to a logistics company, you cut costs since they don't charge you for the machinery but only the service. The third-party service provider already has the equipment, and since they cater to several businesses, each client pays a fraction of what they would have paid if they processed everything in-house.

Outsourcing your shipping can help you save time to focus on your marketing.

5. Information technology

Without a doubt, IT is one of the most commonly outsourced business processes, and rightly so. Managed IT services can help you save money while boosting your efficiency. That's because you're handing over your tech infrastructure to a qualified and dedicated team who you get to pay only for their services.

You save money on equipment, and you don't get to pay fixed monthly salaries to an expensive in-house IT staff. With reputable IT experts monitoring your infrastructure, you have almost zero chance of a breach or system malfunction that can cost you money.

Wrapping up

If you want to move further, you can as well outsource your digital marketing, accounting, and human resources. The list isn't exhaustive.

When you outsource the above processes, you'll see how more efficient your business becomes.

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