A Step-by-Step Guide to Navigating the Domain Transfer Process

Last Updated: 

November 23, 2023

Transferring a domain can often seem daunting, fraught with technical jargon and procedural nuances. However, with the proper guidance, it can be a straightforward process. Our guide is designed to demystify the domain transfer process, breaking it down into manageable steps. Whether you're a seasoned webmaster or a beginner, understanding how to navigate this process effectively is crucial for maintaining your online presence and ensuring a seamless transition.

Key Takeaways on Navigating the Domain Transfer Process

  • Understanding Domain Transfer Basics: A domain transfer involves changing the registrar managing your domain name reservation.
  • Essential Concepts: Familiarise yourself with terms like registrar, domain name, transfer lock, and authorisation code (EPP code).
  • Preparation is Key: Check domain eligibility and ensure it's not in 'Transfer Prohibited' status before initiating the transfer. Unlock your domain and obtain the Authorisation Code for security.
  • Choosing a New Registrar: Consider factors like reputation, pricing, customer support, and additional services when selecting a new registrar.
  • Initiating the Transfer: Log into your new registrar's account, find the 'Transfer a Domain' option, and enter necessary details.
  • Verification Process: Respond promptly to email confirmations from both the new and current registrars.
  • Completing the Transfer: Be patient during the 5-7 day transfer timeframe, and confirm the completion through emails and updated WHOIS information.
  • Post-Transfer Actions: Update DNS settings with your new registrar for seamless website and email functionality. Manage renewals, familiarise yourself with the new registrar's dashboard, and keep contact information up-to-date.
  • Common Issues and Troubleshooting: Address potential transfer delays, locked domains, incorrect EPP codes, or DNS downtime with proactive troubleshooting.
  • Stay Informed and Proactive: Every domain transfer is unique, requiring careful planning and attention to detail for a successful transition.
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Understanding the Basics of Domain Transfer

Before diving into the steps of transferring a domain, it's essential to understand what a domain transfer is and why it might be necessary. A domain transfer refers to changing the registrar (Godaddy, Namecheap, domain.com, Network Solutions) with whom your domain name is registered. Reasons such as seeking better customer service, lower prices, or more services can be different.

Which concepts do we deal in this article with?

  • Registrar. The company or organisation that manages the reservation of internet domain names.
  • Domain Name. The unique address used to access websites.
  • Transfer Lock. A security feature that prevents unauthorised domain transfers.
  • Authorisation Code (EPP Code). A code is required to initiate a domain transfer, acting as a password for the domain.

Step 1: Preparing for the Transfer

The first step in transferring your domain involves several preparatory actions to ensure your domain is ready to be moved to a new registrar. Preparation is key to a smooth transfer process.

Checking Domain Eligibility

Before initiating a transfer, you must verify that your domain is eligible. Most domains must be registered with the current registrar for at least 60 days before they can be transferred. The domain should not be in a 'Transfer Prohibited' status. You can check your domain's eligibility by:

  • Consulting your current registrar’s policies.
  • Reviewing the WHOIS information for any transfer locks or restrictions.

Unlocking Your Domain

Your domain must be unlocked before a transfer can take place. It is a security measure to prevent unauthorised transfers. To unlock your domain:

  • Log into your current registrar’s control panel.
  • Find the domain management section.
  • Select your domain and look for an option to 'Unlock' or 'Disable Transfer Lock'.

Obtaining the Authorisation Code

The final step in preparing your domain for transfer is obtaining the Authorisation Code, also known as the EPP code. The code acts as a key to authorise the transfer. To get this code:

  • Request it from your current registrar; usually, this can be done through their website or customer support.
  • Ensure your contact information is up to date, as the code may be sent via email.

Step 2: Initiating the Transfer

Once your domain is prepared for transfer, the next step is to initiate the transfer process. Such a process involves selecting a new registrar and formally requesting the transfer.

Choosing a New Registrar

Selecting the right registrar for your domain is crucial. Consider the following factors when choosing a new registrar:

  • Reputation and Reliability: Look for a registrar with a strong reputation and positive customer reviews.
  • Pricing: Compare prices, not just for the transfer but also for annual renewals.
  • Customer Support: Ensure they offer robust customer support.
  • Additional Services: Consider if they offer additional services like hosting or email.

Once you've selected a new registrar, create an account to begin the transfer process.

Initiating Transfer Request

To initiate the transfer at your new registrar:

  • Log into your account at the new registrar.
  • Look for an option to 'Transfer a Domain'.
  • Enter your domain name and the authorisation code (EPP code) you obtained earlier.
  • Follow the instructions to initiate the transfer. Instructions typically involve confirming your intent to transfer and agreeing to any terms and conditions.

Step 3: Verifying the Transfer

After initiating the transfer, you will need to verify and authorise it. Verification is an important security step to ensure the transfer is legitimate.

Email Confirmation

You will receive an email from your new registrar asking to confirm the transfer, which usually contains the following:

  • A verification link or code.
  • Instructions on how to approve the transfer.
  • A deadline by which you need to respond.

Check your email (including spam folders) for this confirmation request.

Responding to Transfer Requests

In addition to the email from the new registrar, your current registrar might also send a confirmation request. To respond:

  • Follow the instructions provided by your current registrar.
  • You should log into their platform to approve the transfer.
  • It's essential to respond promptly to avoid delays.

Step 4: Completing the Transfer

The final stage of the domain transfer process is the actual transfer itself. The last step requires patience, which involves waiting for the transfer to complete.

Transfer Timeframe

The time it takes to complete a domain transfer can vary:

  • Typically, it takes between 5 to 7 days.
  • The timeframe can be influenced by factors such as registrar response times and domain-specific conditions.

During this period, watch your email for any additional requests or notifications.

Confirming Transfer Completion

Once the transfer is complete:

  • You will receive a confirmation email from your new registrar.
  • Log into your account with the new registrar to verify that the domain is now listed under your domains.
  • It’s also a good practice to check the domain's WHOIS information for the updated registrar details.

Remember, your website and email service (if linked to the domain) should remain active and uninterrupted during the transfer process. However, it's always wise to plan for potential downtime and inform relevant parties accordingly.

Post-Transfer Actions

After successfully transferring your domain, there are a few essential actions to take to ensure everything continues to run smoothly.

Updating DNS Settings

You'd need to reconfigure these with your new registrar if you use custom DNS settings (like specific A records, MX records for email, etc.) with your old registrar. Here's how to update your DNS settings:

  • Log into your account at the new registrar.
  • Locate the DNS management section.
  • Enter your DNS records, which might include the following:
  • A Records (IP addresses for your domain).
  • MX Records (for email servers).
  • CNAME Records (for subdomains).

Remember, DNS changes can take up to 48 hours to propagate worldwide.

Renewal and Management

Properly managing your domain post-transfer is crucial for maintaining your online presence. Keep these points in mind:

  • Be aware of the renewal date for your domain. Some registrars offer auto-renewal options.
  • Familiarise yourself with the new registrar’s dashboard for any specific settings or features they offer.
  • Ensure your contact information is always up-to-date with your registrar.

Common Issues and Troubleshooting

Even with careful planning, you might encounter some issues during the domain transfer process. Here are common problems and their solutions:

  • Transfer Delays. If the transfer takes longer than expected, check for any outstanding approvals or emails from either registrar.
  • Locked Domain. Ensure the domain is not locked at your current registrar. If it is, you’ll need to unlock it before proceeding.
  • Incorrect EPP Code. If the transfer fails due to an incorrect EPP code, request a new code from your current registrar.
  • DNS Downtime. Double-check your DNS settings if your website or email is not working after the transfer.

If problems persist, contacting customer support at your new registrar is always a good idea.


Successfully transferring your domain is a significant step in managing your online presence. By following the steps outlined in this guide – from preparing your domain for transfer, initiating and verifying the transfer, to post-transfer actions and troubleshooting – you can ensure a smooth transition to your new registrar. Remember, every domain transfer is unique, so staying informed and proactive is important throughout the process. With careful planning and attention to detail, you can confidently navigate the domain transfer process.

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